Questions answers
About welder
Dear customer, the fusion machine we are selling now is able to connect 80km main line, it has low loss, within 100km of international standard requirements, the loss will be close to the threshold.
Dear customer, based on the performance of this machine, it is fully capable of meeting the needs of triple network access at home.
Dear customer, only AI-9 is equipped with a small bench, you can buy it upon request.
Dear customer, our company currently sells two types of welder:
AI-9 and s-10, both capable of automatic fusion, which is simple and convenient.
Dear customer, our company currently sells two types of fusion splicers which can continuously fuse about 200 cores.
Dear customer, our company currently sells fusion splicers which can only splice optical fibers and cannot be used on other materials. Please exercise caution to avoid damage to the instrument.
The machines themselves are equipped with a high-definition screen to make the operating steps easier to understand. In addition, our company also provides you with professional technical support, if you have any technical questions, you are welcome to consult us at any time, we will answer your questions as soon as possible.
You can watch a product video at the following link to get a more detailed understanding of the product
https://elfcams.com/product/3881
Dear customer, our company currently sells two types of fusion welding machines, both of which are equipped with batteries, but if you need to replace the batteries later, you need to purchase them yourself.
Dear customer, this question must be related to the type of project you are carrying out. Our equipment is suitable for many fields of engineering and is mainly used in communication engineering. You can buy the right product based on your requirements and the details on the product page.
Dear customer, our company currently sells fusion splicers which can meet the requirements, but only within a reasonable range. High altitudes can be very stable at 3000 meters and below, and low temperatures can be used even at -12 degrees Celsius.
Dear customer, our company currently sells two types of fusion welding machines AI-9 and s-10, both of which can display multiple languages, including English, French, German, Italian, Spanish and Portuguese.
Dear customer, the two types of fusion machines we currently sell need to be replaced with the corresponding electrodes every 3000 connections.
Dear customer, the two melting machines we currently sell only need to be connected to a mobile phone when used for the first time.
About optical fiber
Dear customer, the products we currently sell are of good quality, have a long service life and can be used outdoors.
Dear customer, our products are shipped directly from the factory and are strictly tested before being shipped. You can buy with confidence.
Dear customer, our fiber optic cables can be used at home, but you should pay attention to choosing the right interface.
Armored fiber optic cable is a protective armor wrapped around the exterior of the fiber optic cable, primarily used to meet customer requirements for protection against rodent bites and moisture.
About the service
Thank you for contacting us. We are sorry to hear that you are considering returning your item.
We offer a 30 day return policy from the date of purchase on most of our items. However, please note that some items are not eligible for return due to their nature or condition.
To check your item's eligibility for return, please review our returns policy on our website or contact our customer service at 06.68.54.91.77 ou contact@elfcams.com . We will be happy to help you determine if your item can be returned.
If your item is eligible for a return, please follow these steps:
1.Pack the item carefully to avoid damage during transportation.
2.Include all accessories and accompanying documents.
3.Contact us to request a returns number and a prepaid return label.
4.Ship the item to the address on the prepaid return label.
Once we have received and inspected your item, we will refund your purchase amount or exchange the item for another product, whichever you prefer.
If you have any further questions or concerns, please do not hesitate to contact us. We are here to help you
Sincerely,
Customer service
